---
title: 2020 Closes On a High Note - Connecting Through Every Challenge
description: As 2020 comes to a close, the Miller Product Company team would like to thank our custom CNC & stock pin manufacturing customers for a successful year.
image: https://www.millerproductsco.com/hubfs/miller-products---connection-cnc-maching-2020-21.jpg
---

 the Twisting Metal Blog

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# Twisting Metal Blog

## 2020 Closes On a High Note - Connecting Through Every Challenge

Thu, Dec 17, 2020 @ 08:12 AM [Kerry richardson](https://www.millerproductsco.com/blog/author/kerry-richardson) [Miller Products Company](https://www.millerproductsco.com/blog/topic/miller-products-company), [USA Made](https://www.millerproductsco.com/blog/topic/usa-made), [CNC](https://www.millerproductsco.com/blog/topic/cnc), [CNC Machined Parts](https://www.millerproductsco.com/blog/topic/cnc-machined-parts), [hitch pins](https://www.millerproductsco.com/blog/topic/hitch-pins), [cnc pin pricing](https://www.millerproductsco.com/blog/topic/cnc-pin-pricing), [cnc machining company](https://www.millerproductsco.com/blog/topic/cnc-machining-company), [swiss cnc manufacturing](https://www.millerproductsco.com/blog/topic/swiss-cnc-manufacturing), [custom cnc parts](https://www.millerproductsco.com/blog/topic/custom-cnc-parts), [quote for cnc parts](https://www.millerproductsco.com/blog/topic/quote-for-cnc-parts), [manufacturing company](https://www.millerproductsco.com/blog/topic/manufacturing-company), [american made cnc supplier](https://www.millerproductsco.com/blog/topic/american-made-cnc-supplier)

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### The Miller team would like to send out a big “THANK YOU” to all of our customers - new and old - for making a challenging year a success!

In a year of uncertainty and unprecedented challenges, Miller Products Company was able to adapt and to continue to serve their customers. Keeping their team and their clients safe was an important piece of this last year and, although the sales process looks different, the commitment to meeting supply needs doesn’t.![miller products company custom cnc manchining](https://www.millerproductsco.com/hs-fs/hubfs/miller-products---connection-cnc-maching-2020-21.jpg?width=300&name=miller-products---connection-cnc-maching-2020-21.jpg)

***“We have always felt that there’s real value in making that personal connection with our customers,” said Kerry Richardson, Sales and Marketing Director for Miller Products Company. “By utilizing video conferencing tools and continuing to have a live person available to answer every phone call, we were able to maintain the standard of customer service we’re so proud of.”***

Miller Products has always used American made materials in their custom CNC machined parts and Swiss CNC products, manufacturing an extensive catalog of pins and fasteners in their plant in Osceola, Iowa. During a time period of troubled overseas markets and massive shipping delays, Miller has had a hand in keeping many operations running smoothly.

***“We source all our steel through U.S. companies and maintain a stock of production materials, so we are ready and able to pick up the slack caused by lagging supply chains,” said Richardson. “By planning for growth in CNC and Swiss CNC machined parts, our current and new customers have been able to keep their operations up and running.”***

### For more information on using Miller Products Company as your supply chain partner, or to speak directly to our sales team, contact Sales and Marketing Manager, Kerry Richardson at [1-800-245-7034](tel:1-800-245-7034), email: [sales@millerproductsco.com](mailto:sales@millerproductsco.com) or you can simply click the “Request A Quote” button below.

 

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### About Us

Since our beginning in 1936 as a bicycle dealer and kickstand manufacturer, we have evolved into a supplier of quality manufactured products sold throughout the US and international markets. Located just forty miles south of Des Moines, IA; Miller Products specializes in single spindle/CNC, and multi spindle screw machined parts. We sell everything from stock items to customized parts at our customers discretion. Our highly trained staff and engineers work diligently each day to meet our customers needs no matter how big or small the project happens to be.

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  "headline" : "2020 Closes On a High Note - Connecting Through Every Challenge",
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